Emma Maston

Emma Maston is a counsellor who uses a client-centred approach to support people through stress, anxiety and low mood. She works with clients who are struggling with relationships, self-esteem and life changes. Emma has three years of professional experience in the United Kingdom and holds BACP accreditation. Her sessions focus on listening first. She believes the client knows their story best and aims to create a space where that view guides the work. Emma encourages people to notice their strengths and use them to tackle problems such as depression, social anxiety, or feelings of isolation and loneliness. Emma helps people sort through practical concerns like communication problems, caregiver stress and issues that follow separation or divorce. She also supports those dealing with body image, guilt, forgiveness and questions about life purpose. Conversations are shaped around each person’s priorities rather than a fixed plan. In practice she uses the principles of Client-Centred Therapy to offer empathy, acceptance and collaborative goal-setting. Sessions are paced to match what each client needs, whether that means focusing on short-term coping strategies or exploring deeper patterns over time. To begin, Emma asks people to reflect on what they want to change and what matters to them. She then works alongside them to set realistic steps and build confidence. The aim is to help clients find clearer direction and more workable day-to-day coping skills.

How client-centred work adapts to online therapy

Client-Centred Therapy places the person’s experience at the heart of each session. It involves empathic listening, reflecting what the client says, and helping them make sense of their own thoughts and feelings. This approach is often used for issues like anxiety, depression and loneliness because it focuses on understanding and building on strengths.

Emma’s way of working is collaborative. She will discuss what matters to the client and adjust the approach to match their goals and comfort. Together they decide whether to focus on immediate coping skills, improving communication, or exploring deeper themes over time.

Practical benefits of online therapy include fitting sessions into a busy week and reducing travel time. Online work can make regular check-ins easier around work or family commitments and can help keep momentum between appointments. Specific session formats are not listed here, so confirm current options before booking to know how the therapist delivers sessions. Registered or accredited professionals can guide you on what will best suit your situation during the first conversation.